There are few things worse than receiving a midnight call from your client saying that their baggage is lost or that their holiday has to be extended due to unforeseen circumstances beyond their control. The only thing that could make a stressful situation like this worse is the realisation that your…
Just over four years ago, then new low-cost carrier FlySafair shocked South Africans with their no frills approach to selling airline tickets without checked luggage. But the idea of airlines selling no-bag flights wasn’t new. Many European and US low-cost airlines had been doing this for years in a reported effort to keep cost…
Want to relive all your favourite US movie scenes? Then assuming you’re a South African citizen without US citizenship, you’ll likely need a US Visa in order to enter the United States of America. Please do note that the visa alone doesn’t guarantee you entry into the US, but without it…
As promised, since our launch in May we’ve continued to make improvements to the new FlightSiteAgent portal. While we’re committed to continue making the system even better, we’ve decided that a few recent additions to the system deserve to be highlighted. Search by Flight Number Finding the exact flight you’re…
Credit card fraud is one of the biggest threats facing both big and small online businesses. This is an even bigger issue for the travel industry due to the nature of the products being sold. At FlightSiteAgent we aim to assist in all aspects of running your travel business by…
We’ve spoken about selling package holidays before, but thought we’d delve a little deeper into how to qualify a package enquiry. The key to converting a package enquiry lies in getting to know your clients and what they want as much as it does in product knowledge. Luckily you have a…
We’ve been hard at work over the last couple of months creating a new and improved FlightSiteAgent booking engine! We’ve kept all the things you know and love most from the old booking engine with a few additions we’re sure you’ll appreciate. This isn’t a mere cosmetic makeover, we’ve developed…
The term GDS, or Global Distribution System, is one often used in the travel industry especially when it concerns flight bookings. But as this system is only available to professional travel consultants, the general public is largely unaware of its use and functions. Understanding what a GDS is and how…
One of the most frustrating aspects of being a travel agent is how frequently airfares change. Often by the time your client gets back to you on a quote the airfare might already have changed. As an agent there are two ways to protect yourself against price changes – by…
We’re back at it answering more of your burning questions! Package holidays have been mentioned quite a few times on this blog, so it is no surprise that it is a subject we’ve been asked about often – especially considering how we are always touting it is the quickest and…